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CUSTOMER SERVICE

Welcome to Slash skincare customer service. Here, you can find all the information you need to enhance your shopping experience.

Explore our range of top-notch skincare products and feel free to contact us for any assistance. We are here to help you make the most of your skincare routine.

REPRESENTATIVES ARE AVAILABLE

MON-FRI: 8am - 9pm PT

SAT-SUN: 8am - 9pm PT

Mail Us

support@slashskincare.com

CHAT WITH US​

Connect with our knowledgeable representatives and beauty advisors through our live chat support. Whether you have questions about our products or need personalized recommendations, we're here for you every day,

from 8am to 9pm PT.

  • What are the key benefits of using our skincare products?
    Our skincare products are formulated with natural ingredients to nourish and rejuvenate your skin, providing hydration, anti-aging properties, and a healthy glow.
  • What are the benefits of using a face wash with niacinamide and hyaluronic acid?
    Our face wash with niacinamide and hyaluronic acid helps to hydrate and plump the skin, reduce inflammation, improve skin texture, and enhance overall skin health.
  • Are your skincare products suitable for all skin types?
    Our skincare products are designed to be gentle and suitable for all skin types, including sensitive, oily, dry, and combination skin.
  • Your physical stores
    We We exclusively sell products online. Currently, there are no off-line stores anywhere in this globe.
  • Do you have physical store locations for Slash Skincare?
    Slash Skincare operates exclusively as an online store and does not have physical store locations. You can shop for our products conveniently on our website.
  • Do you offer returns or refunds for skincare products at Slash Skincare?
    At Slash Skincare, we do not offer returns or refunds for skincare products. Due to the intimate nature of skincare products, they cannot be reused or resold to another customer. We prioritize the safety and well-being of our customers.
  • What is the shipping policy for orders placed on Slash Skincare?
    Slash Skincare offers standard shipping for all orders placed on our website. Shipping times may vary based on your location, and you can track your order using the provided tracking information.
  • What should I do if I receive a broken product from Slash Skincare?
    If you receive a broken product from Slash Skincare, you can either send us an email or call us using the provided contact numbers. It is recommended to make an unboxing video as you receive the product to assist in the resolution process.
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